The following terms and conditions are those adopted from the company SEINE ALLIANCE SAS, hereafter « The Company », who commercialises a pilot-operated, boat rental service for tours in Paris. Reservation confirmation by the client implies his/her agreement, without reservation, to the present terms and conditions of sale. The Company declines all responsibility for the consequences due to the non-observance of the present terms and conditions, without prejudice, any damages and interest that may be requested as a result from the fact of the non-observance.
1. Reservations
Reservations are only confirmed when a 50% deposit for the total amount is received, as indicated in the « rates » provided to the client.
2. Tour hours
The tour hours for boat rental are those indicated on the « rates »: any overtime due to delays on behalf of the client at the agreed arrival time, or the cruise prolongation after common accord with the Company, will be subject to a pro rata surcharge in proportion with overtime worked.
3. Billing / Payment Basis
The payment for services must be paid in full to the Company prior to departure. Any eventual supplement (such as overtime or any additional consumed items) must be paid at the end of the tour.
1. Cancellation per client request :
Cancellation received less than 20 days prior to tour date : 50 % of the total tour price.
Cancellation received less than 10 days prior to tour date : 75 % of the total tour price.
Cancellation received less than 2 days prior to tour date : 95 % of the total tour price.
2. Cancellation per Company request :
Tours on the Seine are subject to river navigation rules; the Company reserves the right to determine the ability to navigate on the river. The tours may be cancelled or modified at any time starting from the reservation, including the departure date, by applying the aforementioned rule, or in case of poor weather conditions which would place passenger security in jeopardy.
1. The Company will do its utmost to carry out the agreed tour conditions at the time of the reservation. In any case, the Company cannot be held liable for payment due to itinerary modification or hours.
2. Passenger Obligations
a) At the time of boarding the vessel, each passenger must strictly adhere to the instructions given by the crew.
b) Any hazardous materials that pose a potential danger to passengers, crew or wildlife is forbidden
c) The Company declines all responsibility in case of theft or damage to clothing, hand baggage or passengers’ personal belongings.
d) The Company reserves the right to invoice the client for all damage caused on board by the client or any member of the group.
3. Force majeure
The Company may not be held responsible for damages to passengers during the cruise, due to any one of the following cases : flash flood, storm, collision with another vessel, whose responsibility is all or in partial cause for the accident and any other unforeseen event.
In the case of dispute or litigation, only the French jurisdictions will alone be competent and only French law will apply.
In the case of dispute with the commercial structure of the Company, all litigation will be brought before the ‘Tribunal de Commerce’ in Paris.